Start with your actual usage
List the people and devices sharing the connection. Simultaneous video meetings, streaming and large file uploads matter more than the headline download speed alone. Note your current pain points before comparing.
Check the address, then the technology
Ask what is available at your exact address. Fibre, cable, fixed wireless and satellite can differ in upload performance, latency, installation and equipment. Do not assume a provider serves your home because it serves your city.
Compare the full bill
Write down the promotional price and duration, regular monthly price, modem rental, installation, activation and taxes. Ask about cancellation and how any promotional credits are applied.
Plan the switch
Confirm the installation date and equipment return instructions before cancelling your current service. Keep important confirmation numbers and check your first bills against the agreed terms.
