Define the job first
List entry points, outdoor areas, deliveries, pets and whether the system is for a home or business. Decide whether you want an alarm, cameras or both.
Understand monitoring and recording
Ask who receives alerts, whether monitoring is professional or self-managed, what happens during an internet or power outage, and where recordings are stored. Check subscription requirements.
Review installation and privacy
Confirm camera placement, indoor and outdoor suitability, Wi-Fi or cabling needs and access permissions. Avoid unnecessary recording of neighbouring property and review applicable privacy requirements.
Price the complete setup
Include equipment, installation, monitoring, cloud storage, maintenance, contract length and cancellation. Ask who owns the equipment and what functionality remains without a subscription.